Demodesk, an early-stage startup that wants to change how sales meetings are conducted online, announced a $2.3 million seed investment today.
CEO and co-founder Veronika Riederle says that the fact it’s so closely focused on sales separates it from other more general meeting tools like Zoom, WebEx or GoToMeeting. “We are building the first intelligent online meeting tool for customer-facing conversations. So that is for inside sales and customer service professionals,” Riederle explained.
One of the key pieces of technology is what Riederle calls “a unique approach to screen sharing.” Whereas most meeting software involves downloading software to use the tool, Demodesk doesn’t do this. You simply click a link and you’re in. The two parties online are seeing a live screen and each can interact with it. It’s not just a show and tell.
What’s more, in a sales scenario with a slide presentation, the customer sees the same live screen as the salesperson, but while the salesperson can see their presentation notes, the customer cannot.
She said while this could work for any number of scenarios, from customer service to IT Help desks, at this stage in the company’s development she wants to concentrate on the sales scenario, then expand the vision over time. The service works on a subscription model with tiered per user pricing starting at $19 per user, per month.
When they got to Y Combinator, the company already had a working product and paying customers, but Riederle says the experience has helped them grow the business to moew than 100 customers. “YC was extremely important for us because we immediately got access to an extremely valuable network of founders and potential customers, and also just a base for us to really [develop] the business.
Riederle founded the company with CTO Alex Popp in 2017 in Munich. Prior to this seed round, the founders mostly bootstrapped the company. With the $2.3 million, it should be able to hire more people and begin building out the product further, while investing in sales and marketing to expand its customer base.